FREE Shipping, orders over $100 details
Email: firstname.lastname@example.org (We will answer within (1) BUSINESS day, if not sooner.)
Phone: 813-868-5940, Monday - Friday 10am-4:30pm Eastern Standard Time
PLEASE NOTE: Due to the holiday rush, Customer Service response time is taking a bit longer than normal. All Customer Service inquiries will be answered.
From the homepage you will need to login to the account you created. Once logged in you will see your order status listed. You cannot check the status of an Order if you do not have an account or if the Order was not placed while logged into an account.
For security reasons, our system must validate the Billing address you enter matches the address that is on file for the credit card or debit card account. Please double check the street address and zip code for the BILLING ADDRESS to make sure it is correct and the *same as the credit card account address. You may enter a different *Shipping address, but the *Billing address must match the address where your credit card statements are sent.
Ironmanstore.com transactions are powered by Verisign which ensures your transactions are protected.
Ironmanstore.com on Ironman.com offers merchandise for purchase. When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address (including zip code), and other information related to such purchase (collectively "Payment Information") from you.
We will use the Payment Information that you provide to bill you for your purchase and to fulfill your purchase. We may also use the Payment Information to allow us to ship or deliver tickets and/or receipts to you, respond to customer service requests, and to help prevent credit card fraud. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered).
NO, WE ARE UNABLE TO MAKE ANY CHANGES/ADDITIONS TO AN ORDER ONCE IT IS SUBMITTED. Depending upon when the Order was placed, we may be able to change the shipping address or cancel the Order, but there is *NO guarantee. Please email our customer service at email@example.com immediately for Order cancellation or call (813) 868-5940 Monday - Friday, 10am-4:30pm Eastern Standard Time, if an Order cancellation is needed. Include your Order number and the first and last name on the Order along with your reason for cancelling.
Yes, this is currently an option, however we would encourage you to create an account so that you can:
All orders being shipped to a state where Ironman has an event will be charged state sales tax. The sales tax depends on the specific laws of the state to which the package is shipped.
Your item may only be returned/exchanged under the following conditions (NO EXCEPTIONS):
***PLEASE NOTE: All items marked as 'CLEARANCE' are deemed FINAL SALE and may not be returned, refunded or exchanged. This will be cited on the merchandise page if it applies.
World Triathlon Corporation
Attn: Merchandise Customer Service
2318 Waverly Barn Rd.
Davenport, FL 33897-8601
Sales and/or promotions are offered for limited periods of time. Prior purchases are excluded from sale and/or promotional offers. Sales and promotions have limited inventory and offered while supplies last.
One promotion code per order may only be used. All promotion codes are available for a limited time, while supplies last and cannot be use once expired. These promotions are not redeemable for cash and are limited to one promotion per order, and in some cases promotions can only be redeemed once per person.
Free gifts are sometimes offered with purchases. To get the free gift, click on the offer and follow the instructions. Unless otherwise noted, you'll need to add the free item to your cart. It will not be added automatically.
If you return an item bought as part of a bundle or with a promotional discount and you do not return everything. We will reimburse you for what you do return, minus the value of the discount or freebie.
In the event a product is listed with an incorrect price or with incorrect information due to typographical error or errors in pricing, quantities available or product information received from our suppliers, posted on our website, an affiliates website or a partner's website, IRONMAN Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price or out-of-stock. IRONMAN Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, IRONMAN Store shall immediately issue a credit to your credit card account in the amount of the charge.
Free Shipping on Orders $100.00 or more. Applies to United States Postal Service Domestic deliveries only..
Shipping is automatically calculated prior to submitting your payment information. To view your shipping charges for a particular item, add that item to your shopping cart and pricing for shipment will calculate. Items ship 2-5 Business days after purchase.